| What is a Europcar ID Number?
A Europcar ID number is your Europcar Customer Identification
number. It is a unique and personal number allowing access to your
rental profile at time of reservation and rental and for registered
members receiving the benefits of the Ready
Service. Always enter our online booking service with your Europcar
ID Number in the "Europcar Members Quick Sign-In" section for instant
recognition and faster booking process. |
 |
| How do I get a Europcar ID number?
Your Europcar Driver ID is generated on your first
rental with Europcar. Please ask the Europcar agent to confirm it
to you. You can also find this number on your rental invoice and
on your Europcar Privilege card.
To see the full range of benefits associated with having a Europcar
card please click here. |
|
| What is the Privilege Card?
How do I enrol?
The Privilege card is a card offered to provide
additional benefits for Europcar customers. The card is personal and
free of charge. The card carries the Customers Europcar ID Number
as well as his/her Contract Number if he/she benefits from contractual
conditions. It allows the customer to be instantly recognised throughout
the Europcar network and benefit from his/her contractual conditions.
The Privilege card may function as a charge card (for corporate customers
only) if this feature has been agreed within the conditions of your
account creation.
For more details on the Privilege card, click here
To enrol online, click here.
Enrolment brochures are also available at Europcar counters.
|
|
| What is the Ready Service? How
can I benefit from it?
Ready Service is a priority counter service, specially
designed to frequent business renters of Europcar. The Ready
Service option is free. The Ready Service has two service-levels:
1. Ready Service
Providing the method of payment that will be used for rentals, and
your rental preferences ensures your rental agreements are pre-printed
when you arrive at the Europcar counter: you just present your driving
licence, sign and go.
2. Ready Service with Master Rental Agreement option
Europcar enables you to fill in a master rental agreement (MRA)
just once providing the necessary information for your rental, including
car rental preferences, insurance and coverages and means of payment.
When you arrive at the counter you just present your Europcar Ready
card and driving licence and off you go with your car keys, doing
away with all paperwork. |
|
| How do I enrol in Europcar's
Ready Service?
You can fill in our online-application form and
return it to Europcar by fax or post.
Click here for more information.
For more details on the Ready Service, click here
To enrol online in the Ready Pre-Print Service, click here.
To enrol online in the Ready Master Rental Agreement option, click
here.
Enrolment brochures are also available at Europcar counters. |
|
| What is the difference between
the Privilege and the Privilege Ready card?
The Privilege Ready card is dedicated to frequent
customers who have provided their means of payment and preferred
insurance information and given authority to Europcar to debit their
credit card account for each rental. Booking with the ID number
printed on this card enables Europcar to prepare the rental agreement
prior to the customer's arrival. The Privilege card is for occasional
renters who want to be recognised at the counter and benefit from
their specific rate conditions if applicable. The Privilege card
is a free service of Europcar. |
|
| What is a Master Rental Agreement?
The Master Rental Agreement is a Rental Agreement
including means of payment, insurance and coverage, rental preferences
and customer commitment signed before rental time between Europcar
and the Customer which enables Europcar to provide a car with prior
reservation without having a rental agreement signed on each rental.
See also "What
is the Ready Service? How can I benefit from it?" |
|
| What is a Contract Number?
A unique Europcar number giving access to contractual
conditions. This number is linked to the customer's Europcar ID
as long as he/she belongs to the company benefitting from these
rates. |
|
| What is a promotional code?
A unique Europcar number giving access to promotional
or discounted rates for a set term of validity. |
|
| Which Europcar locations offer
the Ready Service?
Please click on this link: Ready
Participating Locations. |
|
| Which Europcar stations offer
Ready Self Service Terminals?
Please click on this link: Ready
Service Terminals. |
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